‘Communicating in a Global Environment’
The world today is undergoing some of the most rapid and far-reaching changes in all of history – the complex set of phenomena known as globalisation. Globalisation presents different ways of working and behaving and is inextricably linked into our personal belief system. How we communicate amidst this process of change is the subject of this workshop. The workshop aims to identify and develop a set of communication skills for working in a culture of diversity.
Programme
- Investigating Inter-Cultural Diversity
Multiple identities, perceptions and stereotypes
- Working and Communication Styles
Building rapport, cultural empathy, beliefs, assumptions and prejudices
- Non-Verbal Communication
Body language, facial expression and eye contact
- Speaking and Responding
Listening, questioning, clear speech and expressing ideas effectively
“I have learnt so many things that not only help me in communicating with my international clients but also make me feel more powerful and in control as a person”